GDPR-Policy

Wrex Racing LTD, trading as Dan’s Garage, is committed to protecting and respecting your privacy. This policy outlines how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

Business Name: Wrex Racing LTD – Trading as Dan’s Garage
Business Address: The Workshop, Goose Willow Farm, Hanney Road, Steventon, Abingdon, Oxfordshire, OX13 6RX
Contact Information:
Phone: 01235 835112
Email: sales@dansgarage.co.uk
Data Protection Officer: Sarah Elias

• Types of Data Collected: Name, Email, Phone, Address
• Purpose of Data Collection: Customer service, vehicle-related communication, pick-up, and drop-off services
• Data Collection Methods: Email, Phone, Website Forms, Text & WhatsApp

• Legal Basis for Processing: Consent, Contract
• Data Sharing: Data is stored within our Garage Management System, Motasoft. No external parties have access to this data.
• Data Processing Locations: Within the United Kingdom

• Data Security: Data is secured within Motasoft’s systems. Computers are locked and password-protected when unattended.
• Data Breach Response: In the event of a data breach, affected customers will be informed, and authorities will be contacted.

• Access and Rectification: Customers can request copies of invoices, estimates, etc., by contacting us via email.
• Erasure and Restriction: Customers can request data deletion by contacting us via email. Data will be removed within 1 working day.
• Data Portability: Data can be transferred to another organization upon request via email, with the transfer completed within 2 working days.
• Objection to Processing: Customers can object to data processing by contacting us via email. We will address concerns and agree on processing methods.
• Automated Decision-Making: No automated decisions are made; all decisions are taken by Wrex Racing LTD employees.

• Data Retention Periods: Data is retained for 3 years.
• Deletion Procedures: Data will be deleted within 1 working day upon customer request.

• Cookie Policy: Our website does not use cookies or track information.
• Tracking Technologies: No tracking technologies are used.

• Complaints Handling: Customers can lodge data protection complaints via email or by writing to our business address.
• Supervisory Authority: The RMI, a Motor Industry body, oversees our data protection compliance.

• Consent Mechanisms: Consent is obtained via voice or email.
• Policy Updates: Updates to this policy will be indicated by the update date/time at the top of the document.